Welcome to Plantcycled! Here I believe in providing you the customer with the finest product for the best price.

If you want a custom order made for you I will need about 2-7 days to make it, depending on your order.

If you want a custom order, you must pay for it first. What I will do is make a custom order listing for you in my shop. Once the item is paid in full I will start creating it.

Payment

I accept PayPal and Direct Checkout. Sorry no E-checks will be accepted either.

I will also have to charge sales of 6.25% for purchases made in Massachusetts.

Shipping

For orders that are shipped out I mail them out typically 1-3 days after the payment is made.

I am now including succulent plants for all dinosaur planter US orders, while supplies last. They are a free gift and I try to make sure that they are shipped out right away. I can not be held responsible if your plant doesn’t make it to you alive. I do everything I can on my part but cant do anything about nature taking its course or if the post office delays the package by a day. Just be sure that I am sending you a healthy and beautiful plant.

I do not include potting soil with the planters.

********FOR INTERNATIONAL ORDERS********

The current prices for shipping are the new prices based on the USPS new rates for 2024. They have been calculated based on weight of the package and the USPS calculator for First Class International package shipping.

Please be aware that international shipping can take up to a few weeks depending on your postal system so give it time to arrive. Most orders do arrive in 2-6 weeks. If you need your order quicker there are faster shipping options (at an additional cost). If you haven’t received your package within the expected time frame, please contact me first before opening up a case with Paypal. Also the buyer is responsible for any and all additional fees (Customs, Duty, VAT, etc.). I also ship my products as merchandise not gifts as it is illegal to change the true monetary value of the total order or say that a merchandise package is a gift to avoid customs fees.

Refunds and Exchanges

If you are dissatisfied in any way with your purchase please contact me. I will consider all refunds on a case by case basis. However I am willing to work with you to help rectify the problem, so if you are dissatisfied in anyway please contact me first so we can work out the problem. Returns and Exchanges can only be made within 30 days after the purchase. I will not send a refund until the item is returned to me first, just as you received it.

For damaged items, if your item has in someway been damaged during transit I will be more than happy to offer a full refund once the package is returned and that photos of the damage are provided as proof of damage. I insure all packages and will submit a claim if damaged in the mail.

If you have received a planter or terrarium by mail and have changed your mind about it and just do not want it, a refund minus the shipping can be made within the 30 day return policy time frame once the item has been sent back. The return shipping will be at the expense of the customer as well.

For items that you receive and they are not as described as in the listing. You have 30 days to prove that the item is not as described and if it is proven within the time frame then I will refund for the item plus return shipping once the item has been shipped back to me. If you want to send back an item because you have changed your mind once receiving it I will give a refund minus the shipping charge once the item has made its way back to me.